Skip to content

Every guest request,
handled.

Mosaqo is guest service software for villa managers. Guests request a chef, a driver or a boat trip on their phone. Your team sends it to the right person, and the guest sees when it’s confirmed.

Get early accessTry the demo

30 days free. No credit card required.

Try it! Tap a new request

Palm Villa · 0 completed today

One missed pickup can ruin a whole stay.

Requests come from everywhere

Guests ask by chat, email, phone or in person. Some requests get lost.

No one knows who is handling it

Two people call the chef. Or no one calls, because each thinks the other did.

Getting a yes takes too long

You wait for the driver to answer. Then you tell the guest. When plans change, you start again.

How it works

From request to confirmed, in three steps

Set it up once. Then every request takes the same path, and your team can always see what is happening.

1.

Add your villas and services

Add each villa and the services you already offer, like a chef dinner or a boat trip. Each villa gets its own link and QR code for guests.

  • From $15 per villa a month, no base fee
  • Choose who does each service, your staff or an outside provider
  • Your team and providers join for free
The Services page: each service with its category, the properties that offer it, its providers and status.

Made so no request gets lost

Small checks that keep every request moving.

Nothing gets missed

We tell your team when a request is stuck. For example, a driver said no, no one answered, or it starts soon.

Changes get confirmed again

Move a dinner from 7 to 8, and the chef has to confirm again.

One chat for each request

The guest, your team and the chef talk in one place, next to the booking.

Your rules for each service

Choose when it runs, how early guests must ask, which extras they can add and the price.
Pricing

Simple pricing, per villa

No base fee and no minimum. Your team and providers are free. The more villas you add, the less each one costs.

See full pricing

$15 / month

1 property, $15 per month

FAQ

Questions, answered

Can't find what you're looking for? Visit our help center.

Yes. Your team and providers can keep chatting the way they do now. When someone says yes in a chat or on the phone, add it to the request in Mosaqo, and the guest sees it’s confirmed.

Turn every request into a confirmed booking

Get early access